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Call us for all your car needs! 513-398-2071

Federated

PRIVACY POLICY

This privacy policy sets out how Barnes Auto Service uses and protects any information that you give Barnes Auto Service when you use this website. Barnes Auto Service is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Barnes Auto Service may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2/19/2019. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • IDENTIFIX
  • Jasper
  • Mitchell1
  • Mobil 1
  • Pennzoil
  • Michelin Tires

Testimonials

  • Highly recommended. I recently had a repair done on my daughter's car. The price was good and the work was done within a day. Very happy with the quality of the work.
    -Jeff A.

  • Barnes is trustworthy and very reasonable with cost of repairs.
    -Tim R.

  • My 10 year old car that keeps breaking down on me sounds a runs like brand new. Price was great for everything they did, and they got it done fast.
    -Kevin C.

  • Towed my sons car after a minor accident. Service and communication was prompt and nicely executed. I'd have no reservations recommending this business! Thank you very much!
    -Alex C.

  • Had a flat tire on 75N at 12:30 in the morning in West Chester. Not wanting to change a tire on the interstate at night, I called Barnes and they came promptly and towed my car to a nearby tire shop. The driver also let me and my family drive ahead in our other car (while he hooked up the car to be towed) so as to get us off the side of the road asap.
    -Mike E.

  • Barnes has always given us great service at a great price. Not many "small town" type shops left in the world but this is one of them. I'd always rather give business to hometown shops than big corporate chains any day but Barnes definitely earns my business by just being really good. Thanks for the great service. (A friend of mine recommended this shop to me a couple of years ago and I haven't been anywhere else since then).
    -Holly W.

  • Great service and definitely going back next time.
    -Jason T.

  • I have been here many times, this is the most honest auto service that I known, never push for unnecessary repair. Price is very reasonable, highly recommended. Good customer service too.
    -Sam N.

  • Very Honest Repair Shop in Mason! They only do necessary repairs with the cheapest price in Mason. Also, their repair services are always trustful and good quality jobs.
    -Shingi K.

  • I called to have my car towed today. The gentleman on the phone was extremely courteous and professional. He gave me a time frame when someone could come and the worker came out with the tow truck at the expected time. The worker used his knowledge and experience to actually get the car started. He was courteous and professional as well. From my experience, I would definitely recommend them to others.
    -Ron C.

  • Great experience with this company today. Set the expectations on the phone and was prompt with tow truck arrival. Went above and beyond to help me out with a tow and vehicle diagnosis. Treated me as if I was family. Highly recommend.
    -Katie M.