CUSTOMER SURVEY

BARNES AUTO SERVICE > CONTACT US > CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Barnes Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Barnes Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

8:00AM - 6:00PM
8:00AM - 6:00PM
8:00AM - 6:00PM
8:00AM - 6:00PM
8:00AM - 6:00PM
Closed
Closed

24 Hour Towing
Contact us

Barnes Service Center

201 W Main St
Mason, OH 45040
513-398-2071
Email Us | Get Directions
Vehicle tips
- Always use a detergent designed specifically for car washing. Don't use common dish washing detergent which is too strong and will remove the wax.
- Always keep a good coat of wax or paint sealant on your car.
- Make a habit of detailing your car. Detail your car regularly and inspect the finish.
- Always use a good wax with a high Carnauba content.
- You are much better off to wax your car more frequently than to try to apply a heavy coat of wax.
- If you are involved in an accident don't make any public statements about who is at fault.
- Keep a disposable camera with a flash in your glove box in the event you have an accident. Then take LOTS of pictures!
- Be sure to remove sand and salt spray as soon as possible from your car to protect your car's finish.
- Check tire inflation at least once a month. Under-inflated tires can result in a loss of fuel efficiency.
- A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.
- For maximum fuel economy, stay below 60 mph.
- Don't forget to check the tire pressure of your spare tire!
- Buying a fuel with a higher octane than your car requires will not boost performance.
- Unlike A/C in the summer, you can run the car's heater as much as you want in the winter without effecting gas mileage.
Prev Slide Next Slide

ASSOCIATIONS

Testimonials

I have known Dale and been coming to his shop for nearly 15 years and I WILL NOT GO ANYWHERE ELSE! They are honest and reliable. I trust them and the work they do. The price is always fair and you know they will only do the work you need. Dale and the guys at Barnes Auto Service are my auto mechanics PERIOD.
Bill Liston, 06/01/2021
If you want honesty and quality work go see Dale,Eric, and the boys at Barnes Towing.
Coach K
Highly recommended. I recently had a repair done on my daughter's car. The price was good and the work was done within a day. Very happy with the quality of the work.
Jeff A.
Barnes is trustworthy and very reasonable with cost of repairs.
Tim R.
My 10 year old car that keeps breaking down on me sounds a runs like brand new. Price was great for everything they did, and they got it done fast.
Kevin C.
Towed my sons car after a minor accident. Service and communication was prompt and nicely executed. I'd have no reservations recommending this business! Thank you very much!
Alex C.