- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I have known Dale and been coming to his shop for nearly 15 years and I WILL NOT GO ANYWHERE ELSE! They are honest and reliable. I trust them and the work they do. The price is always fair and you know they will only do the work you need. Dale and the guys at Barnes Auto Service are my auto mechanics PERIOD.
If you want honesty and quality work go see Dale,Eric, and the boys at Barnes Towing.